No No Hair Removal
Reviews and Complaints
$23.7K
CLAIMED LOSSES
403
TOTAL REVIEWS
560K
PAGE VIEWS
1
ISSUE RESOLVED
Hair Removal Device Review
BAD product. Really wanted NoNo. Dont see well. NoNo 3 does not work Customer service basically called me a liar and insisted they diagnose the "problem" over the phone. I'm contacting my credit card company. Do not buy. I lost $358.00.
ID
Location
Bumpass, Virginia
No No Hair Removal - Ordered earlier 2014. I am a mature woman with a hairy face.
Product arrive at great expense. I've used it regularly with very little success. I wish I'd never wasted my money. The reason I wanted one was because I have substantial facial hair. I saw this as a way to maintain the facial hair and avoid having to go to salons. When I discussed my needs with one of your consultants, she recommended that I upgrade to a more expensive version (think men use it) which should solve my problem. It does remove the very fine hair on my lip and some areas but not the hairs on and around my chin which is the very reason I wanted it.
3 comments
ID
Location
London, England
Reason of review
Not as described/ advertised
Loss
$300
No No Hair Removal - Review from High Point, North Carolina
This product is a joke.these people would go out of business if it removed hair permanently.one tine use and you wouldn't need it again.and if it did people usr it one time and send it back for a refund.get real people.
3 comments
ID
Location
High Point, North Carolina
No No Hair Removal - Review
Hello I have a severe case extra hair growth all over my body.. I tried the no no hair removal system and my results were very bad and disappointing.. 1. The hair did not go away at all. 2. The hair doubled and multiplied leaving ingrowns and pimples.. So my advice is if u have a serious issue of bodily hair growth that needs to be removed DO NOT USE NO NO HAIR REMOVAL. Ur problem will get worst. Plus a real laser machine costs Nearly 100 000 dollars.. There is no way they r putting all that power in a small device costing a fraction of the price at about 300 to 400 dollars.. It's a rip off for a few 100 bucks..
1 comment
ID
Location
Waterdown, Ontario
No No Hair Removal - Doesn't remove hair doesn't work after a year the head stops even fully charged
Bought it a year ago, did not remove hair anywhere face, legs. I kept using it thinking maybe something would happen but no.... Now head doesn't even go changed multiple times was always fully charged just a money eating thing no help from customer service. I think...
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3 comments
It's fully charged but will not work I don't have my receipt for this thing what can I do to make it work again only a year old!
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ID
Location
Levittown, New York
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Let the company propose a solution
Update by user Dec 22, 2014
It seems if you read all the complaints from customers, nono response is the same to everyone! What a joke this company is.
No matter how much you use nono, you get the same results.......nothing!
I'm going to call BBB.
Original review posted by user Oct 27, 2014
Got the nono used it like it said, after...
17 comments
Thx everyone for these reviews, I almost bought one for my girlfriend for Christmas, luckily there was a problem with my visa card, it was expired so I had to wait for the new one and read all this in the meantime, I got her something else instead, really thx to everyone here...
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ID
Location
Boston, Massachusetts
Cons
- Does not work
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund
No No Hair Removal - Faulty Device Review
Nono does not work. Did not remove ANY hair ANY where on my body. Would not refund my money. Do not purchase!
1 comment
ID
Location
New York, New York
Falsely Advertised Product Review
Nono didn't work. Falsely advertised.
ID
Location
Tampa, Florida
I'm in okinawa japan and they had test no no systems. I used one on my husbands hand and arm and it Cleary burnt the hair off. I tried it on my skin, which was mainly hairless just to see if I could feel it and didn't feel a thing but still smelled the fine hair on my...
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3 comments
Hi there,
Thank you for choosing no!no!
You may also visit our website - www.howtonono.com for tips and tricks in using your no!no!. Happy no!no!'ing!
All the Best,
No!No! Customer Service
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ID
Location
Tokyo, Tokyo
Product
No No Hair Removal Hair Remover
Purchased no no last November 2013 been using it frequently really thought it would get rid of my unwanted hair by now for the price I payed for it really hopeing it was gonna work but im very disappointed with it I use to have fine facial hair and use it use tweezers...
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1 comment
Hi there,
We're sorry to hear that you've had this experience with no!no! and we are thankful you brought it to our attention.
What no!no! device are you using? We have a special kit which includes special Thermicon™ Tips and a small Buffer so you can treat facial hair, bikini lines, elbows, knees and underarms with extra comfort and safety. It is compatible with the no!no!
8800 only. We suggest purchasing and trying this kit and check if it will work for you. However, if you are already using this device, you may visit our website - www.howtonono.com for tips and tricks on how to no!no!
your facial hair.
All the Best,
No!No! Customer Service
ID
No No Hair Removal - Keeps trying to get more money; false price tag on TV
Saw No!No! Hair Removal advertised on TV for $100. Pretty sure it wasn't "three easy payments of $100" or I wouldn't have bought it in the first place. Ordered it by phone (in March 2014) and paid $104.89. The next month I got a bill. Thought I had paid it all off, so phoned them, and they said I still owed my next payment. I argued a bit over the advertised price but eventually just paid it by credit card ($89.94), and they said I was all paid up. Got a bill in August saying I was late and would be sent to collections, and I went "What the ***?" Called them again -- they said I still owed another $89.97. Said that would be payment in full and that would stop the collection notice. Paid that by credit card. Now in October I get a collections notice: "Our client states that all their efforts to collect this bill have failed." For $89.97, which I paid back in August (as my credit union records show). I consider this company a scam.
1 comment
ID
Reason of review
Problems with payment
Loss
$200
Preferred solution
Let the company propose a solution
No No Hair Removal - IT DOES NOT WORK!
I bought my No No from bed, bath and beyond, they give a one year guarantee. I have had three so far and each one quit working and was replaced. This is something that No No themselves will not do! I have been using it at least three times a week or more for eight months on my chest. I still see no difference in the growth factor anywhere. I for the first six month used it all over my chest down to the pubic hair line. I then started leaving a small square so I could judge the results of using and not using. There was no difference in either the square or the rest of my chest. I know the smell is bad, yet even then it takes many, many times over an area for even the hair to be burned. If the burning is suppose to be what is killing the hair folical then the wire needs to be much hotter, if it is the blue light then that also does not work. I strongly suggest you do not waste your money on this hair removal system.
5 comments
ID
Cons
- Does not work
Reason of review
Not as described/ advertised
Loss
$275
Preferred solution
Let the company propose a solution
No No Hair Removal - Don't buy it !!!!!
I am very disappointed. It does not work like they say. I am still waiting for the return label. And will send it back the day I get it. That is a lot of money for a piece of junk. If you have money to burn then use a match. I find it hard to believe they still show this piece of junk on the television. Those commercials should be outlawed. Word of advice, think long and hard before you buy. And read these complaints. And if you call them for a return label do not let them tell you it was not being used properly.
3 comments
ID
Location
Milwaukee, Wisconsin
Reason of review
Not as described/ advertised
Loss
$311
Preferred solution
Full refund
Am so angry that they still continued to sell the no no On all TV changes an make it sound like this work and really dose help people with unwonted hair I feel u are all give in falce hope to people and don't no how people can AIT there and get people to spend hard...
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5 comments
I know some people don't know how to read directions or are just plain ***, so usually when I see a few complaints on a product I don't make my mind right away that it doesn't work, but all these people complaining, that would be a lot of idiots out there so I was going to buy one but will not risk it now, I don't wanna deal with returning it which is what everyone seems to do so I'll just pass on no no, thx for the honest feedback everybody
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ID
Nonworking Product Review
Does not work waste of money
ID
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Hi there,
Thank you for choosing no!no! to help you with your facial hair problem.
We're sorry if you've had this experience in using no!no!.
Our no!no! 8800 is the best device for treating small, curved and sensitive areas (like the face, underarms, knees, elbows and bikini line). It is compatible with the Thermicon™ Tips for Small & Sensitive Areas.
If you already have bought this device, we suggest visiting our tips and tricks website - www.howtonono.com and just select your no!no! device. It has informative videos which will help you how to use your no!no!
on your chin and jaw line.
Sincerely,
no!no! Customer Service
Don't waste your money on this product -
Find a reputable licensed electrologist or find a good laser technician if you have lighter skin and dark hair. Electrolysis is the only hair removal method that can be labeled as permanent.
It takes time but it is well worth it. There is no way you can achieve permanent hair removal with a no no.
Also - the women on HSN do not have their hair facts straight.
They are just talking their sales pitch without a full knowledge of hair growth and removal.
Hi Maria,
Thanks for writing in and letting us know about your thoughts. We totally agree with you that only electrolysis is permanent and no!no!
takes time and is not permanent.
Our device promises long lasting results and slows down the process of hair growth at a cheaper price as compared to electrolysis and laser treatment. Also, laser hair removal doesn't work on all skin types. no!no! is a home device which is very comfortable, painless and easy to use.
People who have been featured on our TV ads were real customers and they have used no!no! and were satisfied with the results that they have achieved.
Hope this help.
Best Regards,
no!no! Customer Service