Unclaimed
No No Hair Removal
Reviews and Complaints
23.9K
CLAIMED LOSSES
416
TOTAL REVIEWS
560K
PAGE VIEWS
1
ISSUE RESOLVED
No No Hair Removal Reviews
SCAM
I went onto the website with the intent of purchasing...I started the purchasing process until I got the PRICE...WOW...SO I never SUBMITTED the purchase...I said NO WAY JOSE and deleted my credit card info and address, and BACKED out, then closed the browser. 2 hours later I get a notice giving me the FREE NEOVA $50. card and how to activate it. OBVIOUSLY this was a FLAG...so I went to my credit card and SURE enough...a charge was pending. I disputed the charge immediately and called NONO 888-525-**** spoke to EDITH in S california who informed me by putting in my credit card info, even if I never hit the submit button, they consider a purchase made!!! I informed her that was NOT LEGAL and I did not authorize the purchase. She agreed to cancel and remove the charge....THIS PART IS YET TO BE PROVEN. She gave me a cancellation #... but how many people are scammed this way? and once you receive the product it's virtually impossible to return per most reviews I've read. SO.....I cancelled something I NEVER ORDERED. PRETTY SICK to scam people like that. All to only find the PRICE of the item.....and it's WAAAYYYY overpriced at that!!!
8 comments
ID
Location
Maine, United States
Cons
- Fraud charge
Reason of review
Fraud "purchase"
New Reviewer
NoNo is an electric wire that electrocutes your hair. It stinks and I burnt the hair on my face above the lip. I bought it with the recommendation of HSN. Watching them use it sort of convinced me into trying it. It was torture to my skin and it didnt remove it burnt....
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7 comments
PissedConsumer951642
#951642
Got Nono from HSN. Tried it for 6 weeks, used 3-4 times weekly.
Hair still not gone. Tried on my arms where I had fuzz, hair came back coarse. Tried on face still *** chin hairs. Burned my face several times.
Tried on my granddaughters legs, she had blond hair, now darker and coarser. Sending back to hsn. At least they will refund money within 60 days.
I do not recommend this product. Thought the whole thing was to be able to stop shaving
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ID
Location
Middletown, Pennsylvania
Product
No No Hair Removal Hair Remover
Cons
- Product itself
- Does not work
Reason of review
Damaged or defective
Loss
$210
Preferred solution
HSN refunded my money
No No Hair Removal - Hair Removal Device Review from Ocean View, New Jersey
This product sux!!!!!! It does not work!!!!! I always wanted to try the no no and my dad finally got it for me as an early Christmas gift yesterday!! I let it charge for the 5 hours like they said... I used the product and it didn't *** any of my hair!!! I tried it on my arm... Leg... And face!!! I would not recommend this product... I just can't believe they are really charging people almost 300$$!!!!!! It is not worth it!!!!!!!! Trust me u don't want to get the no no!!!
6 comments
ID
Location
Ocean View, New Jersey
Reason of review
Not as described/ advertised
New Reviewer
No No Hair Removal - Hair Remover Review from Irving, Texas
This product is great if you enjoy the smell of burnt hair and the sensation of a really deep sunburn on your ***. I used it once and now I have a funky smelling sack with wire growing from it.
3 comments
ID
Location
Irving, Texas
Product
No No Hair Removal Hair Remover
Reason of review
Damaged or defective
No No Hair Removal - Hair Remover Review from Middleburg, Florida
no no does not work. When I ordered the no no the sales representative told me that it does remove your hair in just one time of going over the areas of your legs, arms and facial hair in seconds it will be gone and for several weeks. I ordered it and after following all directions prior to use it didn't even take any hair off like the rep said that it would. I watched the video from TV and that is why I chose to get the no no . It's false advertising not only on TV but what they tell you when you place your order. I am very disappointed with the company and the supposed hair removal system. The instructions when you get it tells you that it's a process of time to get the full benefit from no no . Not like the video shows you on TV or the person who works for nono said. He said that it works on all types of hair and will remove the hair immediately. I was very excited to have a way to get rid of my hair and in the end disappointed with the nono. I tried it for hours and nothing was ever removed from any part of my body hair. No smell of singed hair like it said either. I did send it back to the warehouse and payed the shipping and handling charges. The money that was put back on my card later wasn't the amount that I payed for the system. 25 dollars short and 19.95 more for shipping and handling charges . Do not order the no no system it doesn't work and you will be out at the least 25 dollars. Wait for the trail time and send it back and still you will find out it's not free in the end. You used it and they will charge you for that part. I will continue to shave my legs and face for the simple fact that I can't wax or pluck , I'm a bleeder so I thought I found my miracle at last. Boy was I wrong back to shaving again. I say No to no no don't waste your time and money.
1 comment
ID
Location
Middleburg, Florida
Product
No No Hair Removal Hair Remover
Reason of review
Not as described/ advertised
New Reviewer
NoNo is a NO NO
I purchased the NoNo thinking it would help. Well it didn't work. Have of my hair would not come off with it. I still had to shave after. Tried underarms cause severe rash. Call and complained. They said it had only been a couple of weeks give it longer to work. Didn't understand that but I did. After 30 days called again to complain. They said they could give my money back after returning item. I sent back the item but I never got my refund. I kept calling and finally after 4 months and lots of phone calls and complaints I got a refund. Was it for the full price, NO, it was for a portion because they said I had used it for too long for a full refund. I don't understand that one. Don't buy it, DOESN"T WORK and they will RIP YOU OFF>
5 comments
ID
Product
No No Hair Removal Hair Remover
Cons
- Does not work
Reason of review
Not as described/ advertised
Loss
$300
No No Hair Removal - Hair Removal Device Review from Port Arthur, Texas
The no no does not work I have had it for a month and I get better results from shaving I want my money back.
2 comments
ID
Location
Port Arthur, Texas
Reason of review
Damaged or defective
The no no is a definite no no from me
the no no doesnt do what it is claimed it will do as described on all the tv advertisements it is a useless piece of junk and not worth the money other hair removing products have a better and more effective regime. i would never recommend this appliance to anyone. the customer service team are a complete waste of space, once they have received your money they do not want to be bothered with any complaints that you may have so in two words the no no is definitely a no no from me no no no no no no
1 comment
ID
Location
Birmingham, England
Cons
- Does not work
- Product itself
Reason of review
Not as described/ advertised
Loss
$152
Preferred solution
Let the company propose a solution
No No Hair Removal - Exfoliating Product Review from Philadelphia, Pennsylvania
THING broke beforê 60warrantyi was up. THERE exfoliating process running sandpaper over my face is nuts. NOW brokê again the red light stays on does nothing. THEY tell me they wont fix it cause they did not get last payment.my bank seêms to agree.i had to get card changed. IHAD to go to hospitol. I remember acomplainig thart rip-offs no-no got thier money for thier piece of crap.and if i didnt pay them why did they fix 1st time.diane goldman 267-251-**** cutecatlover84@***.com
1 comment
ID
Location
Philadelphia, Pennsylvania
Reason of review
Damaged or defective
I can say don't buy this product
Hello guys my name is Harry I have worst experience with nono hair removal.this is all ***.thermo just the small heater spring just burns your hair that's all nothing else,second days you can see your hair back again my experience I would say don't buy it,just wasting money it cost a lot worthless product,., b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b
1 comment
ID
Location
Chico, California
Not a Good Company to work with
I just got RIPPED OFF by NO NO. I thought I would try "FREE" the product, so I ordered it - after trying it EVERY day on only a couple of face hairs for 2 weeks with NO removal - I decided to return the product - only to find out - it cost me $20. for shipping and handling then when I got my visa bill I have been hit with another fee of $18.08 for exchange rate - which I ordered this DAM product in Canada (Bolton, Ontario) DON'T BUY THIS PRODUCT UNLESS YOU WANT TO SPEND MAJOR DOLLARS with NO results. Also the total on my visa was $379.35 - so don't believe them when they tell you it will cost less ! ! ! I was quoted $324.00
1 comment
ID
Location
Toronto, Ontario
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Appaling customer service, not worth the money
I bought a No No Hair Removal 8800 in March 2014 which has never worked properly. On contact with the skin it burns and you have to go over the area of hair several times before hair is removed, which makes the burns even worse. I can't turn the machine off which makes it even more frustrating. After numerous attempts to make it work and lots of burns I decided to take advantage of the manufacturers warranty and send the item back for repair or replacement. Surprise, surprise, however, I was told by the No No customer services that unless I bought the item from them the warranty was not valid. I purchased the item on Ebay brand new unopened with all the paperwork intact. I told them so but at no avail, so my No No will end up in the bin!!! Thanks a lot No No, will I come back to you again or recommend you to anyone? No No!!!!
4 comments
ID
Location
London, England
Cons
- Customer service
- Product itself
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Sore ***
I like to be free of hair all over so I tried using the no no on my *** with disastrous results. It felt like someone had kicked my *** repeatedly. The pain was unbearable, I could not intercourse for a week. It did eventually remove the hair and I had hopes that the next time I used it would not be as painful but I was wrong. Not suitable for use on male genitals but I cannot speak for women. I have not tries returning it but will probably sell it on Craig s List if anyone is interested just don't use it on your private area.
5 comments
ID
Location
Toronto, Ontario
Hair Removal Device Review
BAD product. Really wanted NoNo. Dont see well. NoNo 3 does not work Customer service basically called me a liar and insisted they diagnose the "problem" over the phone. I'm contacting my credit card company. Do not buy. I lost $358.00.
ID
Location
Bumpass, Virginia
Ordered earlier 2014. I am a mature woman with a hairy face.
Product arrive at great expense. I've used it regularly with very little success. I wish I'd never wasted my money. The reason I wanted one was because I have substantial facial hair. I saw this as a way to maintain the facial hair and avoid having to go to salons. When I discussed my needs with one of your consultants, she recommended that I upgrade to a more expensive version (think men use it) which should solve my problem. It does remove the very fine hair on my lip and some areas but not the hairs on and around my chin which is the very reason I wanted it.
3 comments
ID
Location
London, England
Reason of review
Not as described/ advertised
Loss
$300
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No No Hair Removal
They are incredibly expensive.Nevertheless,I purchased one last year.I still have the old metal fillings{only a few} and every time I zap[ped w/the Nono,it sent arrow sof pain thru my head from the fillings! The company nurse{nono's nurse} called me,we talked,and she told me that I could get a FULL refund.And I did.Sorry your experience was so bad,,,:( mine was pretty good!
I have actually had this happen also with another "As Seen on TV" product.
This whole thing sounds iffy. There's no way anything would be charged unless you hit the submit button and that's with any website.
And most people would find out how much something costs before they enter all their personal information such as their credit card number like you're claiming.
So, yeah I call BS on your story. Nexttttt....
Hi there,
Thank you for writing in and explaining how an online shopping website works.
Best Regards,
no!no! Customer Service
It can happen I was on the uk version of the site and had to access the payment page to find a price. I then closed the browser as it froze before anything was submitted and a week later I received the no!no!
in the post. When I looked at my bank I had been charged £75. I didn't receive a confirmation email or invoice at all. So far the customer service have been very helpful.
I am just on my way to the post office to return the product I am hoping that other reviewers were wrong about actually receiving their refunds.
I shop online on a weekly basis and have never had the same issue with a frozen browser causing a sale so I am a bit skeptical about the no!no! claim that they did not use my information.
Hi there,
We're sorry to hear about your experience with no!no! and we'd like to thank you for writing in and informing us about it.
We apologize for any inconvenience this has caused you.
The price of no!no! is always available on our website. If you have tried to make the purchase via www.nonopro.com, the price is located at the bottom of the homepage so there's no need for you to enter your personal information before you can see the price. Also, we'd like to inform you that we will only be charging your card if you have completed the purchase.
Providing your personal information will not trigger any order unless your have click the submit button. We understand that you didn't complete your order so we'd like to review your account and check further. Please send us an email at cs@trynono.com with your order information as well as your contact number. You may also include the cancellation number that was given to you so we can update you with the status of the cancellation request.
We are looking forward to help you with this problem.
Best Regards,
no!no! Customer Service
..."You may also include the cancellation number that was given to you so we can update you with the status of the cancellation request..."
So by saying so, you admitted that you actually charged people before they even submitted the order, or by just putting their credit card info? What a scam. Thank God I didn't fall for this.
Hi Tim,
Thanks for your feedback. Again, we do not process any credit card order if the checkout process was not completed.
Before completing any order, there is a window which will allow customers to review, modify or cancel their order. Entering billing information will not trigger any order unless the customer reviewed the order, completed the checkout process and hit the submit button.
This is how an eCommerce website works.
Regards,
no!no! Customer Service