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I loved my NoNo and it really worked for me until the "O" that acts as a pully to make it work stretched out. I haven't been able to even get a response tovthe "contact us" function of the web site or calls to the company. A part probably much less than $1, keeps me...
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16 comments
Kalliopi
#1753285

Right On! You say it so well.

I too am needing replacement o rings for my no!no! Unbelievable that they Have such poor customer service.

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ID
#466166 Review #466166 is a subjective opinion of poster.
Location
Troutdale, Oregon
Product
No No Hair Removal Hair Remover
No No Hair Removal - No No Fraud...DO NOT BUY!
Bought a No No Pro. Try it free for 60 days it says...yeah right. Try to return this thing when you find out it doesn't work and watch the games begin. All you get is the sweet smell of burnt hair and left disappointed with excess stubble. "It doesn't work on everyone"...
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8 comments
Anonymous
#899111

i had used but after 2 week back hair on my arm.so i can, belive.

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ID
#461616 Review #461616 is a subjective opinion of poster.
Location
Walnut Grove, British Columbia
Product
No No Hair Removal Hair Remover
Loss
$400

No No Hair Removal - Charged for order on line that showed error not completed but order processed

Tried to place order on line with NoNo website would not process said error. Tried second time with same results both times had already entered payment info. Called company very nice lady assured me order had not gone thru she would place order for me which I did. Two days later checked bank account 2 orders had been charged to my account. Called company he said sorry had already shipped call back when receive order so he could help me at that time. Received both packages today contacted company again they said send back gave me return shipping number and I would have to pay return postage. Now i am really upset she says hold on and she came back to email return label postage free. She also confirmed two weeks or more for my money to be refunded to my account. After talking to other people their website does this often. Please be careful ordering on line.
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ID
#459301 Review #459301 is a subjective opinion of poster.
Location
Greenville, Texas

No No Hair Removal - Nicholas Ortiz

On 8-6-13, or a month ago, I paid for 30 tablets of Viagra $119.65, and to this date I have not received the product. PLEASE expedite my order. I intend to be a regular customer of yours, please provide me good service. I am a USA Army Veteran in need of the Viagra tablets. I have read about a lot of complaints about your company, and very specifically about your customer ervice practices. I just cannot believe what I have read about your company. Please do not make me another complainer to yout government authorities. Thanks you ver much. Nicholas Ortiz 2284 Riley Road The Villages, Florida 32162 Cell: 602-738-6239
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ID
#445481 Review #445481 is a subjective opinion of poster.
Location
Leesburg, Florida
Loss
$120

No No Hair Removal

WE did not order this product, but a box arrived in the mail yesterday. We called immediately, and were told it was charged to a credit card using our name and address, but it is not our credit card. We are in the process of trying to return it and also to find out how this could have been charged to our credit card. Has this happened to anyone else? If it were identify fraud, presumably nobody would have it sent to our address -- what's the point? But when we looked online, we saw that the company has successfully blocked most complaints from anyone seeing them. This is obviously a company that has something to hide. We will report them to the Federal Trade Commission. This is taking hours of our time (which is valuable) to try to fix the problem and we are very worried about why this happened.
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ID
#435055 Review #435055 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Loss
$100

No No Hair Removal - NO to the No! No!

Hated it, tried to send it back and no one conveniently answered my calls or emails for months to the point that I could no longer return it. When I did finally get ahold of them, they were extremely rude. A man named Richard. I would definitely not recommend them, their company or product to ANYONE unless I didn't like the person. No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no
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1 comment
Anonymous
#706325

I'm haveing the same problem trying to return mine. Been waiting 3 weeks now and it's way past 60 days now!

I want my money back and will never deal with this *** company and terrible customer service again !!! Spread the news :(

ID
#433801 Review #433801 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Loss
$400

No No Hair Removal - Deceiving advertising

We thought the total cost for the NoNo was $104 which we were billed. There is no indication of the total cost of the unit is over $270. We saw a second and third billing on our credit card and called to find out the total cost. In reviewing your web site, it refers to a 3 pay which does not explain that the total cost will be in three monthly charges on our credit card. Had we known the cost was so expensive, We would not have purchased this item. You need to post the total cost in your advertising page. A very disappointed customer.
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2 comments
Anonymous
#771076

Very deceptive! You can't find out the price of the device without entering all of your information and putting one in your cart. Whenever I see this, I won't do it, but since a local radio personality has been pushing it, I went ahead. I did see a box come up that was triple the price and said "heck no" and exited the website. Imagine my surprise when my credit card was charged for two devices (I had viewed different colors) and they showed up on my front doorstep.

I called the company and told them that while I viewed their deceptive website, I did not process the order and that they fraudulently billed my credit card. I got the whole script about trying it for 60 days, blah, blah, blah and had to get very firm about sending me a return address label, which they did.

I finally received my refund, which was short $14.95. I called and was told that was the was the shipping cost for sending it out to me. I went through the whole story again about how I didn't order it in the first place, so I need my ALL of my money back. Jordan *382, was very polite and helpful...didn't give me all of the "song and dance" and said that this would go to accounting who reviews it in about 24 hours and should credit back my account. We'll see.

All in all, it's been a hassle that I don't need. If you really want one, go to Bed, Bath, and Beyond. NEVER trust a website that won't reveal the cost/information that you need without requiring that you enter your information. That's a BIG RED FLAG that I already knew about, but I went ahead because of the radio personality. I will be letting her know!

Anonymous
#743824

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ID
#422009 Review #422009 is a subjective opinion of poster.
Location
San Diego, California
Loss
$180

No No Hair Removal - Puchased the No No

I bought the No No last month on HSN. I figured it had been on the market for about 4 years, gotten rave reviews from so many magazines. I have always had my upper lip waxed. Well after using it regularly for about 2 weeks it left me with STUBBLE. It looked awful, like a had a bunch of little blackheads on my lip. Not at all what I wanted. I have to say that HSN was very easy to deal with and was given a full refund including shipping charges. However I read here that other women weren't so lucky
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ID
#419965 Review #419965 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover

No No Hair Removal - No No Hair by Radiancy

Don't buy this product. It does not work...Period. Not at all. You go over and over the same area and might remove 1 out of 10 hairs if you're lucky. And they grow back over and over and over. THEY DON'T GO AWAY AT ALL. You end up being overcharged and never receive the full refund that is so clearly stated in the infomercials. TO SUM IT UP.....THIS PRODUCT IS GARBAGE AND UNLESS YOU WOULDN'T MIND THROWING $341.00, US funds, IN THE GARBAGE CAN then by all means send them your money. Please keep your money in your pocket. Don't donate it to this company.
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2 comments
Anonymous
#892393

I am so glad I read these comments. Yes they make it very easy to remove the unwanted hair. What a piece of ***

Anonymous
#666097

I have had the NO NO for 2 years and this product DOES NOT WORK. I am very upset and lost all this money.

I use it everyday hoping that something would happen.

All it does is burn off fine hair if at all,any coarse hair's stays. So if you have stubble you are wasting your time and money.

On top of this there is a band and it broke and I had to buy a waranty for them to replace the NO NO.

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ID
#417341 Review #417341 is a subjective opinion of poster.
Location
Dartmouth, Nova Scotia

No No Hair Removal - Money scam

I Met someone on Afro romance in January she was from Philippines it turned out to be a BIG scam all she kept asking me is money and gifts and she made me believe she was poor and sick she always tried to make me feel sorry for her self. The pictures that she send me of her self was not her it was a picture stolen from another person.She always told me how much she loved me and she always called me "Love or Honey"A big scam so I warn all the Men out their don't ever visit the sight I learned the Hard way.
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ID
#410613 Review #410613 is a subjective opinion of poster.

No No Hair Removal - Nono is a no show!!!!!!!!!

I purchase a Nono in April. Did not received my materal. They already charged my credit card. I called left a message and 3 e mail. No customer service agent answered or called back. Anybody have suggestion how to get in touch with them before I ask my credit card provider to cancel payment. The company have no customer service at all and it sees like it s a common problem with other people who bougth their product. Never received so cannot know if NONO work or not. This company is making a lost of publicity on TV and I think they can afford it wit the people they are ripping off.
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ID
#406928 Review #406928 is a subjective opinion of poster.
Loss
$345

No No Hair Removal - Waste of money

Don't waste you're money on this even with the one year warranty. Every time you have a problem with this product, you have to pay for the shipping back; it cost me $10. I have sent it back once already because the battery would not charge; and received a "new" one that's power button is extremely difficult to turn off and on. When talking to customer service, they stated that they were aware of the problem, yet I would still have to pay for the shipping to have it fixed a second time. If I would have known in advance that this company knew of the technical problems and would still charge me to have it repaired, I would never have invested close to $400. The worst part is, the product doesn't even work well at removing hair in the first place :(
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1 comment
Anonymous
#698540

I had trouble with my NoNo product - called customer service

they indicated that the

thermicon tips needed to be replaced. Today I received Thermicon tips - Tried one immediately - product did not work so I tried to call CS could not get past their automated system to talk to a live person. I want to return the Thermicon tips but need a Return Authorization No or my return would not be valid. Lots of luck getting to a person.

Would not buy this product ever again nor would I recommend the product to anyone. Very frustrated.

ID
#381301 Review #381301 is a subjective opinion of poster.
Location
New York, New York
Service
No No Hair Removal Shipping Service
Loss
$375

Update by user Apr 13, 2012

After one month my complaint got zero responses from PissedConsumer readers. I did, however, pass it along to Consumer Reports hoping that their audience would be more interested.

Original review posted by user Mar 13, 2012

I decided to check them out before buying the product, and what a surprise. This outfit...
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11 comments
Anonymous
#891173

thank you . stopped me from buying a bad product!

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ID
#304476 Review #304476 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Simply put, this product just doesn't work. Don't waste your money. It doesn't even leave your legs smooth, much less remove hair permanently. I used it as directed, religiously for six months. It's a scam. You have to keep purchasing these...
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7 comments
Anonymous
#1396935

I'm glad I read this because I was considering buying this product.

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ID
#267226 Review #267226 is a subjective opinion of poster.
Location
Dallas, Texas
Product
No No Hair Removal Hair Remover