Product doesn't work! Customer service is a joke!

I am a man. I tried to buy 1 nono to remove unwanted hair which grows high on my cheeks and on the sides of my neck. They're system messed up, sending me 2 and charging me for 2 of the OVER PRICED little things. I called expressed the mistake. They told me to send 1 back and i would get a refund. I sent it back, while it was in the mail the other nono i kept proved not to work! Oh the light comes on but unless you have very light thin peach fuzz at most!!! With lots!!! Of time to run it over and over the same spot... it won't do a thing for you! Nono company not only charged me twice leaving me with 1 nono cause after they received the 2nd sent by mistake, they refused to give me my money back! In the end I paid twice for a PRODUCT that DOES NOT PREFORM!!!! RUN WHILE YOUR MONEY IS STILL YOURS AND YOU CAN BUY SOMETHING ELSE THAT WORKS!
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ID
#1093130 Review #1093130 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality

No, no problem

Nono works PERFECTLY. It does what its suppose to do. It lures in suckers and takes their money hahaha. Suckers.
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1 comment
#1413785

that was funny,had to laugh.it works for me.but some truth in it,i THOUGHT that at first to.you just have to keep up with it,and keep going over it more than 3 to 4 times,more like 6 to 8 times,the smell means it works,it REALLY DOES WORK.I'm happy with it

ID
#1089886 Review #1089886 is a subjective opinion of poster.

It keeps stopping even when it's fully charged. Why?

It just shuts off when you try to use it.
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ID
#1083943 Review #1083943 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality

No No hair removal is a No no

No No hair removal is a No no
No No hair removal was given to me as a Christmas gift. I used it in the summer and it burned my chin , leaving scabs days later. I would say thats a No No. Im not sure if this is a good product for African American women to use. The texture may not take the electronic laser well
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ID
#1083646 Review #1083646 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality

No no hair puffin shaving

I bought this device to exfoliate my pet puffin. The bird has since passed away
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ID
#1081015 Review #1081015 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
New Reviewer

Could be better

It does work. However, it is s long slow process. I bought mine before you get at home lasers. After many, many uses, I have "bald spots" on my legs. So it does work, but it takes patience and dedication. Now with the cost of at home lasers I think the laser is the way to go.(sorry No No it was great when it first came out)
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ID
#1079610 Review #1079610 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Not as described/ advertised

Danger to your skin

I purchased the No! No! and am very disappointed. I tried the product on my legs and arms several times and the hair is still there, only worse. The makers of the No! No! describe this device as a pain free hair removal system, let me tell you it is NOT. It has caused pain every time I use it and the is still have hair. I've had this product for 2 months and the hair is still the same. Buyer beware, this product should not be on the market.
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ID
#1079204 Review #1079204 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality
The No! No! Won't work. As soon as you touch your skin with the device the red light comes on and you have to turn it off. So very disappointed! I paid way too much to throw it out. What's a person to do?
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2 comments
#1352006

I am having exactly the same problem, i have bought new tips and tried every possible resolution to no effect. Its the most useless piece of equipment i have ever been *** enough to spend money on in my life.

Their customer care is pathetic as they insist its your fault and the way you are using their piece of garbage. Either stick to creams or waxing or buy the new veet product its actually quite good, or why not go back to mums old way don,t do anything (not my choice)

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ID
#1069828 Review #1069828 is a subjective opinion of poster.
Location
Edmonton, Alberta
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality
New Reviewer

Very bad experience

I bought this removal from 2015 but when i used it again burned my leg upper erea ..so i can't recommend i would like to make complaint about this product. .thanks
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ID
#1063257 Review #1063257 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality
New Reviewer

These costs a lot of money for it to break after a few uses

No No Hair Removal - These costs a lot of money for it to break after a few uses
I got the Nono a few years ago only used it a couple times then recently I got it out and was using it and a red light came in and now won't go off and would like to know about how to get the read light off or replaced
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ID
#1060269 Review #1060269 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Damaged or defective

Waisted money

never worked got the ultra and it stays on red all the time the tips break as gets to hot got new ones but the same happens .i am doing it rite as so must be faulty waist of money
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ID
#1059783 Review #1059783 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality

Complete waste of money

I'm so disappointed. I have persevered with it, but it takes so long for so little results. My legs have never felt smooth. I bought new Thermodynamic Wires in case I'd worn out my originals without realising it, but that was just more wasted money. I really wish I had researched the No No more before purchasing. A complete waste of money. I would not recommend the No No at all. It certainly does not live up to the advertisements. I am going back to my hair removal cream at a fraction of the price. I'm a very unhappy consumer. Not much more that I can say except don't waste your time or money.
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ID
#1053364 Review #1053364 is a subjective opinion of poster.
Location
Maidstone, England
Cons
  • No no hair removal because it would not work
  • It does not do as it should
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
Update by user Apr 22, 2017

bad product and NOT worth the amount of money!!!!

Original review posted by user Apr 21, 2017
dear friend[s] i was inspired to write you this letter while angrily *** the wild hairs from my face.i purchased this product a few years ago[$379.00] and started having problems a little after a month of use.one of the...
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ID
#1037493 Review #1037493 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Cons
  • Does not remove hair
  • Didnt work
  • Product itself
Reason of review
Bad quality
Loss
$379
Preferred solution
Let the company propose a solution
New Reviewer

No No Hair Removal Hair Remover Review

Perched it for HSN. Used it about a total of 8 times I was diagnosed with breast cancer and went on chemo. Put the no no away for a while and when I got it out it would not work. I referred to the manual and according to it I needed to replace the tips. That's IMPOSSIBLE!!!! This is the biggest and most effective piece of junk I ever perched.
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ID
#1028075 Review #1028075 is a subjective opinion of poster.
Product
No No Hair Removal Hair Remover
Reason of review
Bad quality
New Reviewer

No No Hair Removal - Customer Care Review

I have been sent out broken nono lazers and broken tips multiple times over the past month as they keep trying to " correct this one time unique situation because we never send out broken product or broken tips to our customers." Their customer service is luck of the draw, but mostly very rude people who are calling me a liar because, as she kept repeating over and over "We never send out broken tips." " *" I can't help you because I'm customer service" (???) "I can't do anything for you, we will need to call the WH to find out what's happening and review your account and we've flagged your account, we have to call you back, I have no supervisor that you can talk to..etc" Ridiculously typical- sell a *** product and once you have your customer's $ and they realize your product isn't worth the shipping you paid to receive it they of course will never take responsibility; This is what happens when people don't take the time to raise children with good manners and good morals and said children grow up.
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1 comment
#1309994

Most expensive piece of junk I ever perched. Only got to use it no more than eight times.

ID
#1020736 Review #1020736 is a subjective opinion of poster.
Service
No No Hair Removal Customer Care
Reason of review
Return, Exchange or Cancellation Policy