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Top Question

Haw can I get more cartridges

I tried to purchase from eBay cartridge for no no machine but it was wrong and I really need some as the machine is fine but the cartridges are old and not working properly

1 answer
#1930771

Unfortunately, the No No Faq page does not provide any information on how you can get new cartridges. Please try to contact No No Hair Removal Customer Service by phone at (888) 525-**** or via the support form on the Pissed Consumer website and ask for assistance with your issue.
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Refund and why does it kerp shutting off after like seconds

1 answer
#1827689
Unfortunately, No No Hair Removal does not provide any information about possible reasons why the no!no! device keeps shutting off after like seconds.
According to the No No Hair Removal return policy, the company offers a 30-day triple guarantee. If you are not satisfied with the device, you can request a refund. The company guarantees to refund the full product price, shipping and handling fees, and return postage. All no!no! devices are also covered by our one year manufacturer’s warranty. It implies the revision and replacement of parts free of charge within the one year warranty period. The manufacturer should fix your device unless they see that it needs to be replaced, in which case they will send a new product, free of charge.
To get more information about the no!no! devices, please contact the No No Hair Removal by phone at (888) 525-**** (toll-free number).
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No!no! Hair remover

Although I have owned a no!no! for several years, I have hardly used it other than on my face.

It recently needed recharging and indicated that it was being recharged. However, when I stopped charging it, I was unable to switch the appliance back on. Could it be that the battery needs replacing? If so, could you give me instructions, please?

Many thanks. Viv Edgar

1 answer
#1803774
No No Hair Removal does not provide any information about possible issues with switching the appliance as well as battery. Please contact the No No Hair Removal customer care team for assistance. You can call them at (800) 985-****. If you need a battery for your no!no! device, you may find it at aliexpress.com, alibaba.com, amazon.com, and walmart.com.
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No no hair removal

Do you have a similar product for male facial hair? I hate shaving!!!!

1 answer
#1803775
According to the No No Hair Removal FAQ section, no!no! replaces shaving. You can shave and use no!no! device at the same time. You can use no!no! when you have at least 1mm of hair.
To get more information about the no!no! device, please contact the No No Hair Removal customer care team by phone at (888) 525-**** (toll-free number) or by email at cs@***.com. You may also try to reach out to the No No Hair Removal representative via the company social networks.
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Thermicon tip status

The red signal light is on and the booklet that came with it says"to replace your thermicon tip". Does this mean I need to buy a new tip?

If so could you send me the information and address. Thanks, Nancy Kantz

1 answer
#1803776
As stated at nonopro.com, when the red signal light flickers, you may need to charge the battery. If the red light turns on during treatment, please try to turn the unit off and then back on. The Thermicon Tip replacement is needed if you see the corresponding Thermicon Tip status on the Status Screen.
Unfortunately, No No Hair Removal does not sell any parts and accessories for the no!no! the device on the company website. Please contact the No No Hair Removal customer support team to find out where you can order the Thermicon Tip. You may also search for no!no! accessories on Walmart and Amazon retail platforms.
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No no charging

How do we know if no no is fully charged? Battery status light continually flashes, even after two days charging at least 8 hours each day.

1 answer
#1803777
According to the No No Hair Removal FAQ section, if the red signal light flickers, the recharging is necessary. The first charging may take about 4-6 hours.
Unfortunately, No No Hair Removal does not provide any information about how to check if the battery is fully charged on the company website. Please contact the No No Hair Removal support for assistance. You may try to reach out to them by phone at (888) 525-**** (toll-free number) or by email at cs@***.com.
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Lost the Charger.

Hello i lost the Charger to my NO NO PRO Device. Is there any way i can purchase another charger? Thank You For Your Time.

1 answer
#1802846
Unfortunately, No No Hair Removal does not provide any information about how to order the charger or any other parts for the no!no! products on the company website.
To get more details where you can order the charger for your no!no! device, please contact the No No Hair Removal customer care team by phone at (800) 985-****.
According to the Amazon and Walmart product pages, the retail corporations offer the charger for no!no! devices on their retail platforms.
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Questions 7