Termaine Xiq

No No Hair Removal - Customer Care Review

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I have been sent out broken nono lazers and broken tips multiple times over the past month as they keep trying to " correct this one time unique situation because we never send out broken product or broken tips to our customers." Their customer service is luck of the draw, but mostly very rude people who are calling me a liar because, as she kept repeating over and over "We never send out broken tips." " *" I can't help you because I'm customer service" (???) "I can't do anything for you, we will need to call the WH to find out what's happening and review your account and we've flagged your account, we have to call you back, I have no supervisor that you can talk to..etc" Ridiculously typical- sell a *** product and once you have your customer's $ and they realize your product isn't worth the shipping you paid to receive it they of course will never take responsibility; This is what happens when people don't take the time to raise children with good manners and good morals and said children grow up.
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Adrik Hri

Most expensive piece of junk I ever perched. Only got to use it no more than eight times.

Jaxton Iva

No No Hair Removal Hair Remover Review

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I need repkacement. My nono only worked for 3 months. I tried calling and your stupid customer service keep saying call back between hours from 6 to 6, i called at noon on monday Feburay the 20th. Im very unhappy with product and xustomer service. Please call me back at 81q-230-****
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Reason of review:
Damaged or defective
Alaja Qtz
map-marker Johannesburg, Gauteng

Waste of Money!

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My husband won one of these in a fund raising event. I used it (I should say struggled) with it for about 6 months and then it quit taking a charge!!!!! I am so glad I NEVER paid for this garbage. BEWARE consumers......DO NOT BUY NO NO!!!!!!!! If you don't believe all the negative reviews then go to You Tube to get all the facts you need to make a decision on buying this garbage product!!!!! All commercials and any other advertising should be totally removed from conning the consumer. You can also contact the BBB and file a complaint about this company. Also, WHY are we being asked to describe our issues with 100 words????? Maybe they are hoping we will give up and not complain about this company??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

NO! NO! REFUND.....THAT IS NOT CONSUMER FRIENDLY

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TOO MUCH HYPE AND NOT ENOUGH TRUTH! NOTHING WORKS LIKE THEY SAID EXCEPT THE ADDITIONAL THINGS THEY FAILED TO MENTION....LIKE BURNING FLESH, SMELLY HAIR BURNING AND PRODUCT COMPLETELY FAILING TO WORK! REFUND.....THAT IS NOT CONSUMER FRIENDLY. UNDER NO CIRCUMSTANCES RETURN IS MORE LIKE IT. GO BACK TO HSN IS LIKE THEIR PROTECTION....SOMEONE TO HIDE BEHIND! THERE IS A CLASS ACTION SUIT UNDER WAY AND THAT IS WHERE I AM HEADED. CAUTION ON PURCHASING THIS PIECE OF JUNK! I WOULD HAVE LIKED HSN TO BE MORE INVOLVED IN THE AREA OF CONCERN AND NOT JUST THE POLICY OF RETURN ACCORDING TO THE NO! NO!
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Cons:
  • Product does not work lied in advertising
Reason of review:
Bad quality
Rochelle Yee

No No Hair Removal Hair Remover Review

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Have the no no pro. Worked great at first. Now it will not hold a charge
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Reason of review:
Bad quality
Sondra Mnx

No No Hair Removal Hair Remover Review

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Can't believe how *** this item is I've had it and used it for a year and it hasn't removed my facial hair at all if anything it's made it worse I've still got hair growth which by now I should only be using the no no at least once a month it never removed hair from my legs , under arms or any where else . It's a lot of money to spend on something that doesn't work and to top it off two of the attachments have broke the wire split . To say I'm not happy is and understatement I'm bloody fuming
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Reason of review:
Bad quality
Branden Ujl
map-marker Rochdale, England

No No Hair Removal Hair Remover Review

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No No Hair Removal - Simple Review #1477834446
I bought a nono and I have problems recharging It shows as it charging and unplug it and it dose know work it shows as if have not changed it. While charging it shows as if it was working plz can you tell me what the problem is
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Reason of review:
Damaged or defective
Anonymous
map-marker Bicester, Oxfordshire

No No Hair Removal Hair Remover Review

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I have 2 units .both not working one is 2yrs old the other a gift 3months old and hardly used the red light comes on when put to skin. What is wrong with them??????
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Reason of review:
Bad quality
Anonymous
map-marker Halesowen, England

No No Hair Removal Hair Remover Review

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It did not remove any of my hair at all! It is a *** and I definitely want my money back! How could you deceive people with such a ridiculous product?
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Reason of review:
Bad quality
Anonymous
map-marker Brantford, Ontario

No No Hair Removal Hair Remover Review

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Used this some time ago for several months and after a year still had the same amount of hair. Did not work for me at all. Save your money.
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Reason of review:
Bad quality
Anonymous
map-marker Lilburn, Georgia

No No Hair Removal - Hair Remover Review from Lilburn, Georgia

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What a colossal waste of money! Being disabled, after ba k surgery and a crushed right arm, hard to reach to shave legs, I purchased NoNo. Still hard to shave legs, because NONO doesn't work! After full charge, maybe get 2 swipes before charge goes to one bar, then red light comes on to stop. The middle lighted bar that shows how much strength it has, goes dark in center. Called Customer Service...got nowhere.

When a senior lady spends literally half her entire SS check for the month to try to continue to be able to do

things for herself, and places like this take advantage, it is unscrupulous, devious, unprofessional, and I will tell anyone and everyone

to beware of them and the parent company, and will be reporting to BBB.

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Reason of review:
Bad quality
1 comment
Treyshawn Nug

Thanks for letting us know about this problem. We'd love to help you with this.

What happened when you talked with our Customer Service?

If you have purchased the device from our website and it's still within the warranty then we can troubleshoot the unit and if found defective, we can fix the unit or replace it with a working one Please just get in touch with them at 888.525.7580. Hope this helps.

Anonymous
map-marker Huddersfield, Kirklees

Short Review on August&nbs-04:00;18,&nbs-04:00;2016

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Absolute rubbish!! Doesn't work & not cheap!!
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Reason of review:
Bad quality
Anonymous

ABSOLUTE SCAM

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I bought this *** thinking it was going to be the bomb. I rang back after 3 days as it was not quite what I expected and wanted to return it.

Not allowed. Had to have it for a minimum of ? days and use it studiously. I went away for a month, returned, rang up this *** company to return and was told I am too late.

Out of the 60 days time frame, even though I tried immediately. Customer service is worse than useless.

The woman I dealt with I don't think has ever been to any form of school. this is a total waste of $250.00 and I strongly urge anyone out there looking to buy to avoid this product and company at all costs.

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Loss:
$250
Cons:
  • Lack of truth in advertising
Reason of review:
Bad quality
Anonymous
map-marker Littleton, Colorado

DO NOT waste your time or money!!

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I bought a No No from HSN, I used it only a few times and found that it was not effective at removing hair, there is a horrible burning hair smell from the Thermicon part, and after about the 10th use, the Thermicon portion stuck in place and nearly burned my face. Since it was a year, HSN would not accept a return, nor would No No. This is a scam in my opinion, and a waste of $250.00. I am actually surprised this company still exists with all of the poor reviews, but with their return scam as well, they have robbed a good number of people. I am NEVER buying another item from No No, and I would be careful about purchasing anything from HSN. Buyer Beware...
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Loss:
$250
Pros:
  • Removal of hair at firsy
Cons:
  • Return policy lies
  • Rip off
  • Didnt work
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Wigan, Wigan

No No Hair Removal Hair Remover Review from Wigan, Wigan

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I was bought this by my parents as a gift, I was so excited to use this piece of equipment, I've been using it for 9 wks and it is a load of rubbish what a waste of £200 do not waste your money..!!!! And because my parents bought it from Boots Nono will not give me a refund the 60 day refund guarantee does not apply my parents are elderly and do not shop online Nono should advertise this..!!!! Not a happy customer
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Reason of review:
Bad quality